The Stress in the Working Environment. A General Point of View of the Effects of Stress on the Productivity of Nurses

  • Violeta Sadiku-Alterziu University of Elbasan
Keywords: stress, рroductivity, service quality, working environment


The main focus of this study is the qualitative analysis of the phenomenon of stress and its influence on the productivity in the working environment. In order to create a clear point of view in the stress-productivity ratio, this study has been channeled in the profession of nurses. For this reason there were selected 8 nurses from the General Hospital in the city of Elbasan, from which 7 are females and 1 is a male. Every member underwent a structured interview, which contains 15 claims.

From the analysis of the results it was concluded that the stress has a wide range of spreading and a considerable amount of influence among nurses and their productivity. Furthermore, there were identified some factors and sources of stress such as: the condition of the patients, the lack of working tools and medicaments, people's irresponsibility, the lack of respect toward the hospital's rules, misunderstandings, the work overload and the relationship with the colleagues. Towards the end of the study there are offered some recommendations for the stress management in the working environment, based on the elements which were evidenced from the data analysis.


Baum, A. (1990). Stress, intrusive imagery, and chronic distress. Health Psychology, 9(6). 653-675).

Derogatis, L. R. (1987). The Derogatis stress profile (DSP): quantification of psychological stress. Advances in Psychosomatic Medicine, (30-54). DOI: 10.1159/000414005

Hall, L. M. (2005). Indicators of nurse staffing and quality nursing Work environments. In L. M. Hall (Ed.), Quality work environments for nurse and patient safety. Sudbury, MA: Jones and Bartlett.

HollyRN, C.M. (1993).The ethical quandaries of acute care nursing practice. Journal of Professional Nursing, 9(2),110-115.

Kirpal, S. (2004). Work identities of nurses: between caring and efficiency demands. Career Development International, 9(3), 274-304. DOI: 10.1108/13620430410535850

Lazarus, R. S., & Folkman, S. (1984). Stress, appraisal, and coping. New York: Springer.

Maben, J., Adams, M., Peccei, R., Murrells, T., Robert, G. (2012). Poppets and parcels: the links between staff experience of work and acutely ill older peoples experience of hospital care. International Journal of Older People Nursing,7, 83-94. doi:10.1111/j.1748-3743.2012.00326.xBackground.

Moody, R. C. (2004). Nurse productivity measures for the 21st Century. Health Care Management Review, 29(2), 98-106. DOI: 10.1097/00004010-200404000-00003

Selye, H. (1973). The evolution of the stress concept. American Scientist,61(6).692-699.

Selye, H. (1976). Forty years of stress research: Principal remaining problems and misconceptions. Canadian Medical Association Journal, 115(1), 53-56.

How to Cite
Sadiku-Alterziu, V. (2016). The Stress in the Working Environment. A General Point of View of the Effects of Stress on the Productivity of Nurses. Postmodernism Problems, 6(1), 25-34. Retrieved from